The use of this website is subject to the following Terms of Use. This website is owned and operated by Mixebikes LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Mixebikes LLC. Mixebikes LLC provides this website, including all information, tools, and services available from this site, to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
The content of this website is provided for general information and use only and is subject to change without notice.
All product prices are subject to change without notice. We reserve the right, at any time, to modify or discontinue any product or service without prior notice. We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to update or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.
We have made every effort to display product images and colors as accurately as possible; however, we cannot guarantee that your device’s display will accurately reflect the actual product.
Your use of any information, services, or products purchased from this website or in-store is entirely at your own risk. It is your responsibility to ensure that any products or services meet your specific requirements. By visiting our website and/or purchasing from us, you agree to be bound by these Terms and Conditions.
These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content. By agreeing to these Terms, you confirm that you are at least 18 years of age, or that you have provided consent for any minor dependents to use this site under your supervision.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any applicable laws or regulations. The transmission of any viruses, malware, or destructive code is strictly prohibited. Any violation of these Terms may result in immediate termination of services.
All materials on this website, including but not limited to design, layout, appearance, text, and graphics, are owned by or licensed to Mixebikes LLC. Unauthorized use of this website or its content may give rise to a claim for damages and/or constitute a criminal offense.
All third-party trademarks appearing on this website are acknowledged as the property of their respective owners.
This website may include links to third-party websites for your convenience. These links do not signify endorsement, and Mixebikes LLC assumes no responsibility for the content of any linked website. You may not create a link to this website without prior written consent from Mixebikes LLC.
Your use of this website and any disputes arising from such use shall be governed by and construed in accordance with the laws of the United States and the State in which Mixebikes LLC is registered, without regard to conflict of law principles.
We reserve the right to refuse service to anyone for any reason at any time.
We may, at our sole discretion, limit or cancel quantities purchased per person, household, or order. These restrictions may apply to orders placed under the same account, credit card, or billing/shipping address. If an order is modified or canceled, we may attempt to notify you using the contact details provided at checkout.
We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.
You agree to provide accurate, current, and complete purchase and account information for all transactions. You agree to promptly update your information to ensure we can complete transactions and contact you when necessary. Please refer to our Returns Policy for further details.
User content (excluding payment information) may be transmitted unencrypted over various networks. Credit card information is always encrypted during transmission. Personal data submitted through our website is governed by our Privacy Policy, available on the website footer.
Used goods are non-refundable. Returns are accepted within 14 days of purchase, provided the product is unopened, unused, and returned in its original packaging. Refunds will be issued after inspection and approval by Mixebikes LLC. Please refer to our Returns Policy for full details.
Off-road electric bikes sold directly by Mixebikes LLC are covered by a 12-month limited warranty from the date of purchase. Covered components include:
Motor
Battery
Controller
Throttle
Battery indicator unit
Charger
Wiring components
Products returned for warranty service must be shipped in original packaging. Mixebikes LLC is not responsible for damage incurred during return shipping. Repaired or replaced items are covered for the remainder of the original warranty period.
The warranty does not cover:
Consumable parts (e.g., brake pads, tires, tubes, bearings, cables, discs)
Aftermarket upgrades or modifications (motor, controller, etc.)
Commercial or rental use
Damage caused by accidents, misuse, improper storage, moisture exposure, unauthorized repairs, or neglect
Some products sold by Mixebikes LLC are covered by manufacturer warranties. In such cases, warranty claims are handled directly by the manufacturer. While Mixebikes LLC may assist with the process, we assume no liability for manufacturer warranty decisions.
Many electric motorcycles and off-road bikes sold by Mixebikes LLC are high-performance machines and may be dangerous if used improperly. These products are intended for use on private property with landowner permission or designated off-road tracks, unless otherwise stated.
We strongly recommend that all riders wear appropriate safety gear, including helmets and protective clothing. All products are used at the rider’s own risk. Always ride responsibly and within your skill level.
Unit H, Perram Works, Merrow Lane, Guildford, Surrey GU4 7BN
info@mixebikes.com
+1 (607) 279-8106
Monday-Friday
9:30am-4:00pm
Saturday
9:30am-2:00pm
Sunday 9am-12pm
Mixebikes LLC is a United States–based electric motorcycle and e-mobility company dedicated to providing high-performance, innovative, and reliable electric bikes to riders nationwide. We specialize in the sales and distribution of multiple leading electric motorcycle and e-bike brands, offering customers a broad selection to match different riding styles, performance needs, and budgets.
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